Holiday air freight: no volume charge, you pay actual weight only. Until 10 Dec. See cutoff dates

Tracking

Where is my parcel?

Enter your Nectarine number or the store’s tracking number.

What happens to your parcel

01

At our warehouse

We receive or collect it in the USA, UK, Europe, China or Korea, weigh it and send you a photo on WhatsApp.

02

In the air or at sea

It leaves on the next cutoff or sailing. We message you when it departs.

03

Ready in Dar es Salaam

Cleared and ready to collect or deliver. Pay by mobile money.

Can’t find your number? Message us on WhatsApp with your name and we’ll look it up.